Green Botanical Stoneware Coffee Mug

Return & Refund Policy

At Restored & Rooted, each item is thoughtfully selected, packed, and shipped with care.

All sales are final. We do not accept returns or exchanges for change of mind, incorrect size selection, or personal preference.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and photos of the item and packaging.

We will review the issue and work with you toward an appropriate resolution, which may include a replacement or refund.

Order Cancellations

Orders may be canceled before they have been processed for shipment. Once an order has shipped, cancellations are not available.

Nothing in this policy limits any rights or remedies provided by applicable law.

Thank you for supporting Restored & Rooted and our small business!

Shipping Information

Every Restored & Rooted order is carefully packaged with attention to detail before making its way to your home.

Shipping Rates

Shipping costs are calculated at checkout based on your order and delivery destination.

Order Processing

We are a small, independently operated shop. Please allow 3–5 business days for your order to be prepared and packaged before shipment.

Delivery

Delivery times vary depending on the shipping carrier and destination. Once your order ships, tracking information will be provided when available.

Shipping Questions

If you have questions about your order or shipping, please reach out through our website. We're always happy to help!

Thank you for supporting Restored & Rooted. We hope your package brings a little joy to your home!